New Netflix email scam targets subscriber credit card numbers

Posted November 07, 2017

Scammers can make their fake emails and bogus websites look pretty convincing, so it's always a good idea to check carefully that the email comes from the actual company domain and not a scammer.

Individualized emails bearing the subject line "Your suspension notification" have been sent out to users telling them that their account is about to be canceled and asking them for their credit or debit card details. "Obviously we'd love to have you back, simply click restart your membership to update your details and continue to enjoy all the best TV shows and movies without interruption". The message tells the intended victim that their Netflix billing information has been invalidated and urges them to update their details on the website.

Once the customer clicks the link, the next page that opens has the backdrop of The Crown, a popular Netflix series.

Using the personal information gathered by the fake site, the cybercriminals could steal a user's identity and gain access to credit card and even bank accounts. No Netflix executives exist with that name, according to Mashable. Therefore, the customer should check emails carefully to separate the real one from the fake ones.

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As a result, the greeting on the email reads "Hi, #name#", a dead giveaway that the email didn't come straight from Netflix.

Netflix did not immediately respond to request for comment.

This isn't the first time Netflix users have been targeted in email scams.

Mailguard, a company that protects businesses against scammers and phishers took a screenshot of the email scam.