Walmart expects surge in online sales as its digital strategy ramps up

Posted October 11, 2017

The Mobile Express Returns is part of their "technology-powered offerings" which includes the Mobile Express Money Service and the soon to be launched Mobile Express Pharmacy. Chances are you're still there. In addition, Walmart said it would open less than 25 new brick-and-mortar store locations in fiscal 2019 while investing in expanded ecommerce infrastructure, including more online grocery pickup locations. People who purchase items online and then need to return them can do so by logging them on the Walmart app, generating a QR code for the transaction, and then walking into a physical Walmart store to return the items quickly.

According to the retailer, the new policy - called Mobile Express returns - is a three-pronged approach to simplify the return process, starting next month. The company has said it will handle returns in 35 or less.

The company will start this program in early November and roll out to all of 4,700 stores of Walmart in the U.S. Shopper will only consider the return of item accepted via the retailer's app. "We're combining the accessibility of our stores with ecommerce to provide new and exciting ways for customers to shop". First, begin the return process through Walmart's phone app before making a trip to the store.

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Senior vice president at Walmart U.S, Daniel Eckert said that the company realizes that returning an item and waiting for a refund isn't generally consistent for that reason the firm entirely changed the procedure for the clients.

"It is clear that Walmart intends to continue to turn up the heat online", Charlie O'Shea, an analyst with credit rating and research giant Moody's, was reported as saying in a note.

The move comes at the same time that the company's biggest ecommerce rival, Amazon, has made similar inroads in this venture, revealing that shoppers can drop some of their returns off direct to Kohl's department stores and have them packed and shipped free for return. Done! The refund should be back in your payment account the next day. It will initially be available for household items like shampoo but will eventually expand to other items over time. Once completed, they can go to their local Walmart store, and enter the Mobile Express Lane. Wal-Mart Stores, Inc. has a 1-year low of $65.28 and a 1-year high of $81.99.